Amped Digital Awarded SubCon 2025 Award
At Amped Digital, our team are passionate about all things digital signage and are dedicated to developing long-term relationships with our clients. This allows us to deliver the digital and LED technology solutions we provide alongside the most recent changes in the industry and improvements in tech.
Our Approach: Defining Customer Success at Amped Digital
When we talk about customer success at Amped Digital, we’re talking about more than just technical support or project completion. For us, it’s about a deep, ongoing partnership. It means truly listening to your needs, understanding the unique rhythm of your business, and then delivering digital signage solutions that not only solve today’s problems but also anticipate tomorrow’s opportunities. We measure our success by your ability to leverage our technology effectively, achieve your objectives, and ultimately, elevate your customer experience and operational efficiency. Your success is our ultimate benchmark, and we’re committed to being with you every step of the way.
One of the clients with whom Amped has been able to achieve exactly this over the years has been Subway.
Which is why receiving the Customer Excellence Award recently from the Subway team at their SubCon 2025 event was an honour and a highlight.
Amped Digital Honoured with Customer Excellence Award at SubCon 2025
We’re proud to announce that Amped Digital was recently honoured with the Customer Service Excellence Award at Subway’s SubCon 2025 event.
This recognition reflects years of close collaboration with Subway, our commitment to innovation, and our belief that great digital signage goes far beyond screens. It’s about service, adaptability, and long-term partnership.
SubCon 2025, one of the main events held by Subway, brings together franchisees, managers, suppliers, industry partners and other stakeholders from their vast network.
Over the course of a few days, SubCon attendees celebrate the past year’s achievements, learn about emerging trends and strategies and network with one another. The series of technical sessions and leadership presentations culminate in the much-anticipated supplier partner awards.
This year, SubCon took place in late March at the Gold Coast Convention and Exhibition Centre. The theme was “the future feels good”.
Amped Digital’s Unexpected Recognition
We had no idea! The Amped Digital team had no prior knowledge of our nomination for the 2025 Customer Service Excellence Award, presented by Independent Purchasing Company Asia Pacific (IPCA) and Subway Australia. So, when our name was called, it was a moment of genuine surprise and immense honour.
Over the course of our long relationship with Subway, the Amped team has displayed ample dedication, hard work, and support. Being recognised so profoundly and in such a public forum was extraordinary.
Amped Digital and Subway: A Look at Our Innovative Partnership
We first began working with Subway in 2019. Initially, we were engaged to support the IPCA’s roll out of digital menu board (DMB) packages. These DMBs would be implemented alongside a suite of new software solutions across Subway restaurants.
Both the size and scope of this technology migration and transition to digital signage systems meant the Amped Digital team needed to be more than just a supplier for Subway: We needed to embed ourselves in their team and become an extension of Subway itself.
Rolling out digital menu boards
The initial roll out included the installation of digital menu boards across over 300 Subway chains around Australia and New Zealand. This included a total number of screens numbering more than 1,500.
Since then, the rapid expansion towards digital signage and transformation of their use of digital signage has not let up. And Amped Digital has been by their side the entire time.
